Privacy Policy

GIC Co., Ltd. (hereinafter, "We","our" or "the Company") is committed to protecting the personal data of our clients and users in accordance with applicable laws, including the Act on the Protection of Personal Information of Japan and the EU General Data Protection Regulation (GDPR).

1. Basic Policy

 

We process personal data lawfully, fairly, and in a transparent manner. We respect your rights and protect your personal data through appropriate organizational and technical measures.

 

2. Collection and Purpose of Use


2.1. Personal Data Collected for Business Purposes

  • Collected data: Full name, address, phone number, date of birth, employer, occupation, annual income, asset information, transaction history, investment experience, and other necessary details.
  • Purpose: To perform our professional services, fulfill contracts, and comply with legal obligations.
    ※ For Specific Personal Information (such as Japan's My Number), we only collect and use it as permitted by applicable laws.
  • Means of collection: Paper documents, online forms, oral communication, or publicly available sources.

 

2.2. Data Collected via Website or Contact Forms

We may collect the following data with your explicit consent (opt-in basis):

  • Collected data: Name, email address, phone number, message contents, and marketing preferences.
  • Purpose: Responding to inquiries, providing information, and sending newsletters or promotional content (with consent only).

 

3. Security Measures

 

We implement appropriate technical and organizational measures to ensure the security of personal data, including:

  • Firewalls, encryption, access control, and activity logging
  • Employee training and internal policies to prevent unauthorized access or misuse
  • Efforts to maintain the accuracy and currency of personal data

 

4. Provision to Third Parties

 

We do not disclose or share personal data with third parties unless:

  • We obtain your prior consent
  • Required by law
  • Necessary for service performance by trusted contractors (bound by confidentiality agreements)

If we transfer personal data from within the EU to outside the EU, we will ensure adequate safeguards such as Standard Contractual Clauses (SCCs).

 

5. Data Retention Period

 

We retain personal data only for the period necessary to fulfill the purposes outlined in this policy, or as required by law.

  • Inquiry data: Retained for one year after final resolution
  • Marketing preference data: Retained until you revoke your marketing preferences (if you request to unsubscribe from the e-mail newsletter, we will stop sending the e-mail newsletter.)
  • Other personal data: Retained for as long as necessary for its purpose or as required by law

 

6. Your Rights under Applicable Laws

 

You have the right to:

  • Access, correct, or delete your personal data
  • Request suspension or restriction of processing
  • Withdraw consent at any time

We will verify your identity and respond within a reasonable time in accordance with applicable laws.

 

7. Additional Rights under GDPR (for EEA Residents)

 

If you reside in the European Economic Area (EEA), you have the following rights under GDPR:

  • Right of access: Request a copy of your personal data
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing under certain conditions
  • Right to data portability: Receive data in a machine-readable format
  • Right to withdraw consent (without affecting prior lawful processing)
  • Right to object to certain processing activities
  • Right to lodge a complaint with a supervisory authority in your country of residence, place of work, or place of alleged infringement

To exercise these rights, please contact us at the email address listed below.

 

8. Inquiries and Complaints

 

If you have any concerns, complaints, or questions regarding the handling of your personal data, we will respond sincerely and promptly. Please feel free to contact us.

 

9. Changes to This Policy

 

This policy may be updated from time to time without prior notice. In case of significant changes, we will notify users via our website and obtain renewed consent if necessary.

 

10. Contact Information

 

For any inquiries or to exercise your rights, please contact:

GIC Co., Ltd. 
Contact Person:Yasuaki Watanabe
Email: support@gic.group